Your privacy and confidentiality matter deeply to us. This policy explains how Step In With Shilpi collects, uses, and protects your information.
Step In With Shilpi is the private practice of Ms. Shilpi Aggarwal, an RCI Licensed Clinical Psychologist based in Dwarka, Delhi. This Privacy Policy applies to our website and the services we provide.
When you contact us or book a session, we may collect your name, phone number, email address, location, and any details you choose to share about your concerns. We collect only what is necessary to respond to you and provide care.
When you use our website, standard technical information such as your browser type and pages visited may be collected to help us improve the site.
We use your information solely to respond to your enquiries, schedule and conduct sessions, and provide our psychological services. We do not sell, rent, or trade your personal information to anyone.
Information shared during therapy sessions is protected by strict professional confidentiality in line with RCI and ethical guidelines. Session content is only ever disclosed in rare situations where there is an immediate risk of serious harm, or where required by law.
We take reasonable steps to keep your information secure and accessible only to those involved in your care. Messages sent via WhatsApp are subject to WhatsApp’s own encryption and privacy terms.
Our website may use trusted third-party services (such as Google for analytics or maps, and WhatsApp for messaging). These services have their own privacy policies, and we encourage you to review them.
Cookies are small text files stored in your browser. When you first visit our website, we ask for your permission before using any non-essential cookies. You can change your choice at any time using the link at the bottom of every page.
Essential cookies remember your cookie choice and are always on. Analytics cookies (Google Analytics) are used only if you allow them, and help us understand which pages are visited and which buttons are used, such as booking, call and WhatsApp buttons, so we can improve the website. Live chat cookies (Tidio) are used only if you allow them, to power the chat widget.
We never use cookies to identify you personally, and we do not use them for advertising. Your choice is remembered for 6 months.
You may request to see, correct, or delete the personal information we hold about you at any time by contacting us. We will respond promptly and respectfully.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Last updated: October 2026. If you have any questions, contact us at +91 96256 36676.
