Without a prior appointment we don't entertain any patients

Terms of Service

Please read these terms carefully. They govern your use of our website and the services offered by Step In With Shilpi.

1. About Our Services

Step In With Shilpi provides psychological counselling and therapy services by Ms. Shilpi Aggarwal, an RCI Licensed Clinical Psychologist. Our services include individual therapy, couples and family counselling, child psychology, and psychological assessments, offered in-clinic in Dwarka and online.

2. Not an Emergency Service

Our website and services are not intended for psychiatric emergencies or crisis situations. If you or someone you know is in immediate danger or experiencing a medical emergency, please contact your nearest hospital or emergency services right away.

3. Appointments and Bookings

Booking requests made through our website or WhatsApp are confirmed by our team during working hours (Monday to Saturday, 9 AM to 9 PM). Submitting the booking form does not by itself guarantee an appointment slot until confirmed by us.

4. Fees and Payment

Session fees are listed transparently on our Pricing page and are subject to change. Payment terms and any cancellation policy will be communicated to you at the time of booking.

5. Professional Relationship

Information provided on this website, including blog articles and self-help exercises, is for general educational purposes only and does not constitute a substitute for personalised professional advice, diagnosis, or treatment. A professional relationship is established only through a confirmed consultation.

6. Intellectual Property

All content on this website, including text, articles, and design, is the property of Step In With Shilpi and may not be copied or reproduced without permission.

7. Limitation of Liability

While we strive to provide accurate information and quality care, we cannot guarantee specific outcomes from therapy. Your engagement with our services is voluntary.

8. Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts of Delhi.

Last updated: June 2026. If you have any questions, contact us at +91 96256 36676.

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